Manager, Us Ecommerce Analytics

"Do you love all things Data? Are you a believer in democratized data and asking questions before looking for answers? Do you want to be part of an innovative and modern data team? Read on for an exciting opportunity! We're looking for a Manager, US Ecommerce Analytics who will play a pivotal role in identifying and accelerating US Ecommerce growth opportunities through thoughtful analysis, experimentation, and strategic insights. This role sits at the intersection of data and Ecommerce strategy and supports FIGS’s largest market and channel. You’ll work cross-functionally with stakeholders across Digital Product, Site Merchandising, Engineering, UX, Marketing, Finance, CX, and Operations to uncover insights, guide strategic decisions, and help FIGS better serve our customers. Our ideal candidate is detail-oriented & technically capable, with strong communication skills to present data-driven recommendations & advanced insights across all levels of the company. What you’ll do: Analyze the US customer’s journey across ecommerce platforms to help drive customer acquisition, retention, conversion, & LTVUse data to contribute and partner on key strategic, cross-functional workstreams workstreams such as loyalty, segmentation, and personalization to accelerate customer acquisition, retention, and LTVDesign and analyze A/B tests to validate hypotheses & optimize site and marketing performancePartner with executive stakeholders to deliver data-driven insights that inform strategic planning and shape the future of the wearfigs.com ecosystemCreate dynamic reports & dashboards and complete ad hoc analyses to help business partners make faster decisions and uncover data-informed insightsWork closely with the broader Analytics, Data Engineering and Ecommerce team to create well-rounded analyses leveraging various skill sets, tools, and viewpointsTranslate complex data sources into visualizations and presentations that tell the story and result in clear, actionable takeaways Qualifications: Bachelor’s Degree and/or equivalent work experience6+ years of experience in a data analytics or strategy role, with 3+ years focused on site and/or digital product analyticsStrong knowledge of A/B testing methodologies and designs4+ years experience with data visualization tools (Looker, Omni, Tableau, etc.)4+ years experience programming with SQL and relational databases (Snowflake, BigQuery, etc.) with intermediate to advanced knowledge3+ years experience with site analytics tools (Heap, Amplitude, Adobe, Google Analytics, etc.)Proven ability to transform complex data into clear narratives for diverse stakeholders, from operational teams to C-level leadersStrong proficiency with Excel/Google Sheets (sumifs, index, pivot tables, advanced formulas, etc.)Desire to continually keep up with advancements in data and AI innovation and best practicesStrong written and verbal communication skills Bonus Points For: Experience with R or PythonExperience building and analyzing loyalty programsExperience building and/or analyzing segmentation and personalization Other must haves: Positive attitudeEntrepreneurial mindsetDesire to learn and grow with FIGS100% Awesome. Like our scrubs FIGS Compensation And Benefits Pay Range At FIGS, your base salary is one part of your total compensation package. This role's base salary range is between $135,000 and $150,000. Actual base salary is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience. Additional Compensation And Benefits Equity: All FIGS employees have the opportunity to own shares of FIGS stock through our new-hire equity program. Additionally, FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan Annual bonus: This position is eligible to participate in the FIGS annual bonus programOther compensation and benefits offered include: Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance Amazing 401(k) program, with a company match up to the first 6% of your contributionGenerous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacationMeaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregiversFIGS sponsored Uber Eats voucher for in-office weeksPersonalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wideAccess to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more…Benefits eligibility is determined by hour requirements and length of service A Little Bit About Us… FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry’s category-defining healthcare apparel and lifestyle brand. Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world. FIGS considers all Qualified Applicants, including those with Criminal Histories (e.g., arrests or conviction records), for Employment in accordance with applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For information about how we process information in connection with your application, view our Employee & Applicant Privacy Policy linked in the footer below. "