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2 weeks ago

Store Assistant Manager

Steve Madden
Baton Rouge, LA
full-time
Entry level

Summary

The Store Assistant Manager assists the Store Manager in overseeing all store operations to maximize profitability and brand standards. This role is key in guiding the team to deliver an exceptional customer experience and managing daily tasks like merchandising and inventory.

Why You're a Good Fit

  • Minimum of 3-5 years of retail experience
  • Knowledge of retail operations (sales, customer service, merchandising, inventory)
  • Ability to work a flexible schedule with retail hours

About the Role

"Store Assistant Manager (F/T) The Store Assistant Manager is responsible for working with the Store Manager on all store operations. The Store Assistant Manager plays a vital role in guiding, developing, and motivating a team of brand advocates to ensure an exceptional customer experience that aligns with the company’s brand values. Responsibilities Partner with the Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and compliant with company standards.Create amazing customer experiences through strong client focus and collaboration, ensuring the team is motivated to deliver memorable experiences.Partner with the Store Manager to implement visual merchandising directives to maintain the company's brand strategies.Ensure appropriate replenishment of merchandise on the selling floor.Partner with the Store Manager to ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive.Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service.Foster an environment of development and accountability.Process information or merchandise through the computer system and POS register system.Assist Store Manager in the selection and hiring of qualified candidates.Be flexible and occasionally perform work outside your specific role. Requirements Minimum of 3-5 years of retail experience.High school diploma or equivalent.Excellent organizational skills and the ability to coordinate people, resources, and services to address business goals and needs.Strong verbal and written communication skills.Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.Understanding of how to develop staff with experience in staffing, coaching, counseling, etc.Ability to process information or merchandise through the computer system and POS register system. Benefits Medical, Dental, Vision Benefits & Flexible Spending AccountsLife & Short/Long-Term Disability Benefits401K Eligibility over the age of 21 with Company match after 6 months of employmentPaid time off benefits including paid vacation, sick time, votingVirtual Health Care50% off employee discount and 40% off immediate family discountFriends and Family Discount EventsFree shoe every season/quarterEmployee Assistance ProgramTuition Reimbursement ProgramCareer GrowthEmployee Referral ProgramExperience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report"

Requirements

  • Passion for building great products
  • Strong communication skills
  • Ability to work in a fast-paced environment
  • Relevant experience in the field

About Steve Madden

Steven Madden, Ltd. is globally recognized as a leading company in the fashion industry. What began as a modest $1100 investment in 1990 has developed into one of the most iconic brands in footwear. From a factory in Queens, NY, Steve Madden has revolutionized the shoe industry, merging years of experience with unique and creative designs. Inspired by rock and roll and his NY roots, Steve’s vision to provide on-trend women and men with an outlet to express their individuality is innovative,...

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