Store Leader (Operations) - 5th Avenue Flagship

"Store Leader SKIMS is a solutions-oriented brand creating the next-generation of underwear, loungewear, and shapewear. We set new standards with our game-changing product and are a driving force within pop culture. We are looking for a Store Leader (Operations) to join us in advancing the industry forward. In this role, you will have the opportunity to grow and develop your leadership skills while making a significant impact on the store's success. You are responsible for building, developing, and nurturing a team that embodies the SKIMS ethos. You will drive your business with a people first mindset, a passion for product, and excellent operational skills. You are a developer of others and have experience building diverse teams. You demonstrate strong interpersonal skills that set you apart and you are energized by tackling complex problems. You bring both polish and pace to our retail experience. In this role, you’ll collaborate with the HQ team to drive results while leading your team to deliver exceptional, elevated service. You understand how to lead a store that feels high energy and refined at the same time, and where Team Members are inspired and customers feel seen. As Store Leader, you’ll coach in real time, develop talent, and set the tone for performance. You bring strong business acumen, a sharp eye for detail, and the ability to keep people focused in fast-moving moments. You’re passionate about the product, comfortable making decisions, and always working to raise the bar. Responsibilities Lead with a Customer Obsessed mindset, ensuring that every Team Member is focused on creating a welcoming, inclusive, and personalized experience for each guest. You set the standard on the floor and prioritize coaching in real time to elevate connection and conversion.Deliver elevated service at speed by maintaining strong floor presence, modeling emotional intelligence, and guiding your team through high-volume moments while preserving authenticity and brand culture.Embed our mission and values into every part of the store experience. You educate and coach your team on what it means to represent SKIMS, championing product knowledge and storytelling that brings the brand to life for both Team Members and customers.Create a strong floor presence and lead through Operational Excellence. You manage daily and overnight operations, oversee scheduling, and partner on merchandising, replenishment, and visual execution to ensure that brand standards are met at all times.Own key business metrics including P&L, payroll, inventory, and productivity. You analyze performance trends, identify opportunities, and adjust strategies in the moment to drive both sales and efficiency.Maintain accurate inventory practices by overseeing stock management, replenishment processes, and shrink control. You ensure that back-of-house operations are organized, efficient, and aligned with business priorities.Partner with HQ teams to execute campaigns, floor sets, and seasonal product rotations. You ensure that visual displays and product presentations are elevated, consistent, and aligned with SKIMS’ brand identity through operational excellence.Plan and allocate resources strategically to meet business demands, balance payroll, and support peak volume periods while maintaining exceptional service standards.Lead through the lens of impact. You use strong decision quality, strategic scheduling, and operational discipline to optimize results while remaining customer-first.Model Learning Agility by being curious, coachable, and proactive in finding solutions. You create a culture of continuous improvement, bringing feedback to your team and cross-functional partners to strengthen the business.Actively hire, onboard, and retain top talent. You are a strong networker who attracts great people and strengthens the overall team culture through thoughtful selection and development.Build clear development plans for your team and support career progression through regular feedback, coaching, and accountability. You invest in building bench strength for the future of SKIMS retail.Inspire Yourself & Others through clear communication, consistency, and collaboration. You foster a culture of teamwork, pride, and ownership, ensuring that everyone feels valued and connected to our shared success.Ensure compliance and safety by maintaining operational policies, procedures, and standards that protect both the team and the brand.Partner cross-functionally with HQ Support teams to align on big picture strategies, feedback, and new initiatives that drive overall brand success. Requirements 4+ years of leadership experience A proven track record of hiring, leading, and developing effective store teams, particularly in OperationsStrong written and verbal communication skills are required. The ability to work closely and effectively with others is important and expected. Deep understanding of customer service principles and the ability to provide exceptional service to all customers. Strong problem-solving abilities and to adapt and evolve Strong operational and organizational skills. Strong visual merchandising skills, a keen eye for detail, ensuring that the store is always presented in a compelling manner. Must be able to stand and remain physically active and move around all areas of the store and be accessible to customers for 100% of the scheduled shift Ability to bend, reach, and stretch for product, as well as lift, carry, and move items up to 40 pounds regularly throughout the shift Does not want to be an influencer Full Time Availability Requirements: Open Availability. We value flexibility and expect you to be available to work evenings, weekends, holidays, and overtime as needed. Benefits + Total Rewards When you join SKIMS, you’re joining a fast-growing company with opportunities for career development, creativity, and impact. We’re building something special, and we take care of our people along the way. Competitive Pay with a performance-based Bonus structure 401(k) plan Generous employee discount Flexible vacation time Comprehensive Health, Dental, Vision, and Life Insurance Plans Mental Health benefits to support your wellbeing Paid Parental Leave Employee Referral Bonus Program SKIMS is committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique perspectives. We welcome individuals from all backgrounds and experiences, believing that different voices drive creativity and innovation. Our team thrives on collaboration, mutual support, and a shared passion for excellence. Compensation: $140,000 / year"