Ecommerce Channel Manager, Shopify

"Stadium Goods is the premier global marketplace for authentic sneakers, streetwear, and collectibles. We sit at the intersection of retail, technology, and culture, empowering a massive community of buyers and sellers. Our digital ecosystem is the optimized interface that unlocks our core supply, driving sales across our flagship site, mobile app, and integrated global marketplaces. We are a data-driven, fast-paced team that thrives on innovation and operational excellence. By mastering the full Shopify ecosystem—from the front-end user experience to the complex data flow connecting channels like Tapcart, TikTok, and Walmart—we ensure a seamless, world-class experience for our customers worldwide. Join us to own a critical piece of our technology stack and drive significant growth in a thriving, dynamic industry. THE ROLE The Ecommerce Manager will be the daily operator of the entire Shopify Ecosystem, including the primary stadiumgoods.com website, the Tapcart-powered mobile app, and integrated marketplace channels like Tik Tok Shop and Walmart Marketplace. This role is critical for ensuring seamless technical operations, data accuracy, channel performance, and a world-class customer experience across all digital touchpoints driven by the Shopify platform. The Ecommerce Manager will report directly to the Senior Head of Ecommerce. What You'll Do Shopify Platform and Site Management- Manage the day-to-day operations of the stadiumgoods.com online storefront built on Shopify, ensuring optimal performance, site speed, and user experience (UX/UI)Own the Tapcart mobile app experience, managing content, promotions, and ensuring feature parity or enhanced experience compared to the websiteCoordinate with development and IT teams for platform maintenance, new feature implementation, A/B TEST, and bug resolution on Shopify PlusManage all installed apps and third-party integrations (e.g., sorting and merchandising, channel connectors, forms, etc.)Multi-Channel & Digital Operations- Oversee the functionality and performance of key sales channels integrated with Shopify: TikTok Shop, Walmart Marketplace, and the Shopify Shop AppEnsure the operational integrity of the third-party connectors used for managing marketplaces, guaranteeing seamless data flow between channels and the core Shopify platformProactively monitor operational dashboards to prevent and quickly resolve any data discrepancies or fulfillment failures across the ecosystemManage product catalog setup, merchandising, and content presentation tailored for the website, app, Shop App, TikTok, and Walmart channelsCross-Functional Collaboration & Strategy- Supply Team Partnership (Demand Signals): Proactively monitor and analyze demand signals and trends across all owned channels (website, app, Shop App, TikTok, Walmart) to identify potential supply opportunities. Relay these insights to the Supply team to inform sourcing decisions and inventory acquisition strategiesCreative Team Partnership: Coordinate with the Creative team to align on merchandising needs, providing platform-specific requirements for product imagery, lifestyle assets, and promotional banners across all channels managedMarketing Alignment (Paid & Organic): Work closely with the Paid Marketing team to monitor demand and overall budget alignment, ensuring spending is optimized to capture available demand. Collaborate with the Organic Marketing team to ensure customer communications drive revenue and maintain high customer satisfactionEcommerce Channel Collaboration: Engage with other Ecommerce Channel Owners to share insights, transfer best practices, and collaborate on strategies to maximize the overall digital revenue and growth for Stadium GoodsTrack and report on performance KPIs for the entire ecosystem, providing actionable insights for growthStay current with platform updates and feature releases to identify optimization opportunities Who You Are 3+ years of progressive, hands-on experience managing a high-volume Ecommerce site on the Shopify Plus platformDemonstrated experience with the full Ecommerce operational lifecycle, including inventory, order management, and fulfillment processingBachelor’s degree in Business, Marketing, Computer Science, or a related field (or equivalent professional experience)Knowledge of the Shopify Plus backend (theme architecture, settings, catalog/product management, app integration, scripting)Proven track record of successfully implementing, managing, and troubleshooting complex third-party connectors for marketplaces (e.g., Walmart, TikTok) and core platform appsPrior experience managing a Shopify-integrated mobile application (preferably Tapcart) and managing a presence within the Shopify Shop App ecosystemProficiency with web analytics tools (Google Analytics 4 or similar) to track performance, diagnose issues, and extract actionable insightsCross-Functional Communication: Exceptional ability to communicate technical requirements and business performance clearly to both technical and non-technical stakeholders (Creative, Marketing, Supply teams)Operational Mindset: Highly organized with a meticulous attention to detail required to maintain data integrity (inventory, pricing) across multiple synchronized channelsProactive & Strategic: Demonstrated ability to monitor channel performance, identify demand signals, and translate them into strategic business opportunities (i.e., informing the Supply team) EQUAL OPPORTUNITIES STATEMENT & SCAM DISCLAIMER STADIUM GOODS is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our strategy throughout our business, partnerships and communitiesSCAM DISCLAIMER- It has come to our attention that there may be fraudulent activities involving individuals or organizations falsely claiming to represent Farfetch in order to attract candidates to a SCAM. Please be aware that Farfetch does not conduct recruitment processes through messaging apps or any unofficial communication channels, other than our official careers website. Additionally, Farfetch will never ask candidates for any form of payment during the recruitment process NYC WAGE TRANSPARENCY LAW The pay range for this position at commencement of employment is expected to be between $90,000 and $100,000 [YEAR]; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employmentIf hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us."