E-Commerce & Sales Coordinator – Emea

"ABOUT USAt b.box, our mission is to make parenting easier by creating unique products that empower kids, but it's how we do this that sets us apart. We are a family, one that prides itself on inclusivity, flexibility and a sense of community. We love what we do and have fun doing it, in a rewarding and relaxed way. It's a place where you can grow, be yourself and feel part of something bigger. We don’t just talk about great culture – we live it every day. With teams in Melbourne, California, and Amsterdam, we’re now expanding our presence across Europe. We’re now seeking an e-commerce & Sales Coordinator - EMEA to support our growth in e-commerce and select distributors across EMEA. Supporting the operations on E-commerce through Planning, Forecasting, and Analysis while owning the Order-to-Cash process on select distributors. This pivotal role reports to the Senior Operations Manager and works closely with the E-commerce team. Based in our Amsterdam office the first of our European team hubs, allowing you to learn and grow while contributing to our fast expansion across EMEA THE ROLEAs our E-commerce & Sales Coordinator – EMEA, you will be responsible for managing and optimising our Amazon and key marketplace operations across the region. Your main responsibilities will include: Owning the fulfillment process for Amazon in coordination with our agency and 3PL partnersCoordinating shipments and labels for Amazon, Bol.com, and other marketplaces across the EU & UKCollaborating with the E-commerce team to manage planned orders from forecast to final deliveryActing as the primary point of contact for all stakeholders regarding Amazon fulfillmentMonitoring sales versus stock performance and providing weekly analysis to support replenishment decisionsTracking chargebacks and liaising with Amazon or the warehouse to resolve issues efficientlyWorking with marketing and E-commerce teams to align Amazon promotions with inventory availability and impactAnalysing sales volumes and trends to optimise stock availability and replenishmentOwning the forecast plan for Amazon and other key marketplaces to ensure product availability while minimising excess stock ABOUT YOUYou have a genuine interest in international business and a strong command of Excel. With 2 to 5 years of hands-on experience, you bring a proactive and commercially minded approach to your work. You thrive in dynamic, fast-paced environments and take pride in delivering results through a practical, collaborative mindset. Ideally, you will have:A bachelor’s degree in Operations, Sales, or International Business2–5 years’ experience in an international environmentExcellent Excel skills, with the ability to manage and analyse complex dataExperience or understanding of the order-to-cash process within a B2B contextStrong communication, analytical, and multitasking abilitiesA collaborative, curious approach, with the confidence to take initiative and the openness to learn from othersFluency in English; proficiency in an additional European language (Spanish or German, desirable) WHY JOINWork with a globally loved brand that’s redefining kids’ products through clever design and a bold voice.Be part of a passionate, high-performing team that celebrates creativity, initiative, and collaboration.Enjoy flexible working arrangements, a supportive culture, and the opportunity to make a real impact in a rapidly growing market.An opportunity to grow in a commercial role with E-commerce or distributors If this role excites you, apply now! "