Store Manager

" Since 2008, D.S. (a musician turned-self-taught-perfumer) & Durga (an architect-turned-designer) have been making original perfumes with the rarest, premium ingredients. All perfumes created in-house in Brooklyn, NY. Each of our perfumes is a rich narrative with liner notes, playlists, images, graphics, and films that expand upon the world inside the glass. Perfume is Armchair Travel. The Role We are looking for a customer focused, fragrance-obsessed, and sales driven retail manager to join our growing retail team and lead our West Coast flagship on Abbot Kinney. The ideal candidate will drive store sales and profitability through outreach, relationship building and clienteling, while working to elevate the customer experience through exceptional team leadership. This role is directly responsible for the fiscal success of the store as well as all aspects of store operations including recruitment, talent management, customer service, visual merchandising, facility management, vendor relations, loss prevention, cleanliness, and collaboration with the studio team. This is a hands-on selling and outreach position and the ability and desire to spend time on the sales floor working with clients, conducting outreach and prospecting is essential to the success of the role. Responsibilities Meet and exceed sales goals through in-store efforts as well as outreach including clienteling, eventing, and networking.Manage daily operations of business and ensure sales goals are met.Direct employees in daily operations such as serving customers, inventory, reconciling cash and managing in store marketing.Lead and train the store sales team, demonstrate expert-level product and brand knowledge alongside selling techniques.Provide an exceptional customer experience, including resolving customer service issues with positive results.Conduct hiring, training and onboarding of new employees.Ensure adherence to state and federal labor laws as well as health and safety regulations.Track and manage inventory at the store.Create and foster a happy, energetic, and positive store culture. Qualifications 5+ years of luxury retail sales and clienteling experience.3+ years of retail management experience preferred.Proven success driving sales and achieving target sales plans.Excellent selling, clienteling, and client prospecting skills.Ability to work in a fragranced work place/store, must love fragrance.Demonstrated ability to train employees and be an effective salesperson.Strong customer service, management and communication skills.Expert knowledge in store operations.Experience with Shopify POS is a plus.Desire and ability to work a flexible retail schedule; including weekends, some holidays and evenings. Apply here or email your cover letter and resume to hiring@dsanddurga.com Additional Details Job Type: Permanent DS & Durga is committed to fostering an inclusive and diverse workplace where all employees are valued and respected. We believe in the power of collective momentum, recognizing that each individual's unique perspective and contributions drive our success. With a strong emphasis on integrity, we ensure that every team member is treated equitably and given equal opportunities to grow and thrive within our organization. DS & Durga does not tolerate discrimination of any kind and strives to create an environment where everyone can contribute to their fullest potential. The compensation offered will be determined based on candidates' relevant skills, experience, and geographic region. We leverage pay transparency for a seamless candidate experience."