Summary
Seeking a dynamic E-commerce Manager to manage and grow online business across domestic and cross-border platforms. The role involves marketplace operations, digital merchandising, inventory planning, and cross-functional coordination.
Why You're a Good Fit
- 4+ years of e-commerce experience
- Experience with Amazon Seller Central or Flipkart Seller Hub
- Strong analytical and data analysis skills
About the Role
"Location: Marol AndheriReport to: Revenue HeadWorking days: Sunday to Friday, week off on Saturday (6 full days)Timings: 10 am to 7 pm
Do not apply without relevant experience
Job Summary:We are looking for a dynamic and detail-oriented – E-commerce Manager to manage and grow our online business across both domestic and cross-border platforms. The ideal candidate will have hands-on experience in online marketplace operations, digital merchandising, inventory planning, and cross-functional coordination to ensure seamless execution and customer satisfaction.
Key Responsibilities:
1. Platform Management (Domestic & International):Manage day-to-day operations across e-commerce platforms such as Amazon, Flipkart, Myntra, Nykaa (Domestic), and Amazon Global, Noon, etc. (Cross-border).Upload and optimize product listings, monitor pricing, promotions, and competitor activity.Coordinate with internal teams and platform partners for smooth onboarding, promotions, and issue resolution.Cataloging - To check and optimize online catalogs 10th of every month
2. Sales & Revenue Growth:Work towards achieving sales targets by driving growth across e-commerce platforms.Analyze sales data, identify trends, and propose strategies to increase conversion and basket size.Implement promotional campaigns and measure ROI for different channels and geographies.
3. Inventory & Supply Chain Coordination:Work closely with the warehouse and supply chain team to ensure stock availability and timely dispatch.Maintain optimal inventory levels on domestic and international platforms.Coordinate with logistics partners for smooth cross-border order fulfillment, customs clearance, and returns management.
4. Marketing & Merchandising:Collaborate with the digital marketing team for platform-based ads (Amazon Ads, Flipkart Ads, etc.).Ensure high-quality visual and content standards for product pages.Monitor customer reviews and ratings to improve product listings and service quality.
5. Reporting & Analytics:Prepare and present weekly/monthly performance reports.Track KPIs including GMV, AOV, conversion rate, return rate, and customer feedback.Provide actionable insights to management to support strategic decisions.
Qualifications & Experience:Bachelor’s/Master’s degree in Business, Marketing, or related field.4 years+ of relevant experience in e-commerce (domestic and/or cross-border).Familiarity with tools like Amazon Seller Central, Flipkart Seller Hub, Shopify, ChannelAdvisor, or other OMS/PIM tools.Understanding of cross-border commerce regulations, logistics, and payment systems.
Key Skills:Strong analytical and problem-solving skills.Excellent communication and interpersonal abilities.Proficiency in MS Excel, data analytics, and dashboarding tools.Self-starter with the ability to multitask and manage time effectively.
Preferred:Experience with global marketplaces (Amazon Global, Noon, etc.).Knowledge of digital advertising platforms (AMS, Sponsored Ads, etc.)."
Requirements
- Passion for building great products
- Strong communication skills
- Ability to work in a fast-paced environment
- Relevant experience in the field
About Soulflower Co Ltd
Soulflower is India's leading farm-to-face clean beauty brand, backed by Wipro. We offer simple and easy-to-use, natural, and organic skin & hair care solutions. The inspiration behind every product formulation is deeply rooted in natural remedies. These products are made from fresh ingredients on their own certified organic farm. The products are full of the therapeutic magic of organic herbs and this moves us every day to make better offerings that harmonize body, mind & soul. We are...