Education Manager

"Location: Remote/In-Office/Hybrid - Ottawa About Us:Bushbalm is The Bikini Line Skincare Experts, on a mission to be the go-to solution for ingrown hairs, dark spots, and razor bumps—everywhere on the body. We create effective, results-driven products that help people feel confident in their skin, from the bikini line to underarms and beyond.Born in Ottawa, ON, we’ve grown from a bold idea to one of the city’s most exciting startups—securing a deal on Dragons’ Den and ranking among Ottawa’s fastest-growing companies. With a powerhouse eCommerce presence, a rapidly expanding retail footprint, and a strong network of waxing professionals, we’re disrupting the skincare industry in a big way. At Bushbalm, you’ll join a fast-moving, passionate team where innovation, collaboration, and career growth go hand in hand. If you're ready to make an impact, we’d love to meet you! Why Join Bushbalm?Be part of a rapidly growing and innovative skincare brand making waves in the beauty industry.Work in a collaborative and fun environment that values creativity and fresh ideas.Gain strong opportunities for career growth and professional development.Help expand a brand that is available in Ulta Beauty locations nationwide and 16,000+ waxing salons. About the Role:The Education Manager will design and lead Bushbalm’s education programs for the professional community. This role combines strategic vision with hands-on delivery — developing engaging learning experiences, hosting webinars and virtual training events, and building a consistent, high-impact education framework that supports Bushbalm’s professional channel growth. Education Strategy & Program DevelopmentBuild and execute Bushbalm’s professional education strategy, aligning with brand and sales objectives.Develop certification programs and structured learning paths for estheticians and spa partners.Ensure education reflects current industry trends, product innovation, and professional best practices. Product Knowledge OnboardingCreate product knowledge (PK) onboarding modules for both internal and external audiences.Oversee training for new employees and facilitate new esthetician orientations to ensure consistent brand education. Educational Content DevelopmentWrite and develop detailed product guides, collaborating with the design team on visual layout and branding.Create educational materials for all new product launches tailored to both sales teams and professional customers.Maintain and update all educational assets within Bushbalm’s professional education hub. Webinars & Digital LearningLead the scheduling and content planning of Bushbalm webinars.Collaborate closely with Marketing and Sales to deliver engaging, on-brand digital learning sessions.Analyze participant feedback and continuously enhance virtual learning experiences. Educational Events & Community EngagementSupport and contribute to Bushbalm Summit, professional tradeshows, and regional training events.Represent Bushbalm by leading tradeshow classes, demonstrations, and professional development sessions.Collaborate with Sales to identify and engage key professional accounts through education initiatives. Cross-Functional CollaborationPartner with Product Development, Marketing, and Sales to ensure educational messaging is consistent and effective.Act as a liaison between Bushbalm and the Esthetics community, gathering insights to inform product and training strategies. Who You Are:5+ years of experience in education, training, or brand management within the beauty, skincare, or professional spa industry.Licensed Esthetician or equivalent professional skincare experience strongly preferred.Exceptional presentation, communication, and interpersonal skills.Proven ability to create and deliver engaging educational content across multiple formats (live, virtual, written).Experience coordinating webinars, tradeshows, or educational events.Highly organized, proactive, and adaptable to a fast-paced, growing brand environment.Ability to translate complex information into clear, engaging content.A self-starter with excellent organizational and project management skills. Perks & Benefits:Competitive salary and comprehensive benefits package.Flexible work environment (remote/hybrid options where applicable).Health and wellness benefits, including a lifestyle spending account.Professional development opportunities to support career growth.Free access to our award-winning products.Inclusive and dynamic company culture with team-building events. Project work required if candidate is short listed:Only successful candidates will be asked to create a pitch deck highlighting the benefits of becoming a Bushbalm Pro and featuring a hero product of choice. More details will be provided to complete the assignment. Join us in redefining body care and making an impact in the beauty industry!"