Summary
ARC’TERYX is hiring a Store Manager to lead their team in Taiwan. The role involves overseeing all retail operations, developing staff, and driving sales to deliver a best-in-class guest experience.
Why You're a Good Fit
- 3-5 years of leadership and retail management experience
- Proven financial acumen
- Dynamic leadership skills
About the Role
"Your Opportunity at ARC’TERYX:You lead a team that delivers best in class guest experiences, building connections and committing to bold objectives both in-store and in our communities. You are an entrepreneurial manager with the ability to expect change, embrace ambiguity, and deliver. You are responsible for all aspects of the retail store operations, and for the strategy and development of your people and communities.You are product-obsessed and seek any chance to get outside to experiment and learn firsthand how our product performs. You prioritize your connection with nature and celebrate others doing the same. This enthusiasm for our brand, product, and values inspires your team, which in turn elevates the guest experience, creating space for everyone to find their Outer Peace.You intuitively find moments to reflect and celebrate achievements, and you create leadership development opportunities within your business to ensure the highest level of engagement for your team. You build capabilities within your team to drive strategy and achieve results for your business both today, and for the future. You recognize that we create a better world, together.
This is a full-time, on-site role located in Taiwan. As a Store Manager, you will oversee daily store operations, manage staff, ensure sales goals are met, maintain inventory standards, and deliver excellent customer experiences. Responsibilities include leading a team, implementing training programs, handling scheduling and staff development, ensuring adherence to company standards, and building relationships with customers to enhance brand loyalty and satisfaction.
As an Arc’teryx Store Manager, here’s what you’d be doing: Leading a team in alignment with the Arc’teryx Vision, Purpose and ValuesManaging the oversight and leadership of the floor which includes the five pillars of the business (experience, product, community operations and people), you are well rounded in all five pillars through training and time in roleLeading the training and coaching of a high performing team through the lens of the Arc’teryx Guest Journey and our commitment to best-in-class guest experienceChampioning floor leadership and exceptional guest experience by leading from the floor 80% of your weekOverseeing the entire employee experience from onboarding through offboarding(hiring, training, developing, performance management, and termination)Running a profitable store by enrolling the entire team to achieve sales targets and driving discipline in labor planning and controllable expensesOwning hours management and scheduling for your team with a deep commitment tothe guest and employee experiencesBuilding partnerships within your community to discover brand ambassadors and influencers to drive increased brand awarenessOwning all product/inventory management at your store, including executing product walkthroughs, overseeing visual merchandising and sell-throughUtilizing company tools to strategically plan your store budget and labor hours, with full accountability for the resultsLeading weekly leadership meetings to inform on brand updates and the five areas of the business (People, Product, Community, Operation and Finance)
Are you our next Store Manager? You have 3-5 years of leadership and retail management experience You have dynamic leadership skills with the ability to recruit, hire, train, lead, motivate, retain and develop future leaders You possess an entrepreneurial spirit and continuously evolve to achieve great results You have a passion for service and delivering an exceptional experience for guests You have proven financial acumen to include: budgeting and forecasting sales, gross margin, expense control and net profit You have proven ability to set a clear vision, align your team around common goals and foster commitment to these objectives You seek the best (not necessarily the easiest) solutions, with an unwavering commitment to do what is right Your passion for leading is paralleled by your passion for getting outside and living it Strong written and verbal communication in local language and Intermediate Level English Excellent time management and problem-solving ability Efficient with Micro-soft suite (Word, Excel, Outlook, Excel, etc) Ability to lift up to 30 lbs"
Requirements
- Passion for building great products
- Strong communication skills
- Ability to work in a fast-paced environment
- Relevant experience in the field
About Arc'Teryx Equipment
Arc’teryx is a Canadian company born in the Coast Mountains, where our passion for the outdoors drives us to push the boundaries of performance and durability. We design gear that not only survives extreme conditions but elevates your experience in them. With over 2,400 retail locations worldwide, our impact goes beyond gear—it’s about designing for a better future. What truly sets Arc'teryx apart is the community behind the "Bird." We're more than a team—We're a collective of problem-solvers,...