Summary
The Reject Shop is seeking a hands-on Store Manager to lead their Top Ryde location. This role involves driving operational excellence, building a strong team, and shaping the store's future during a major company transformation.
Why You're a Good Fit
- Retail leadership experience
- Team motivation and influence
- Strong communication and organisational skills
About the Role
"You’ve seen the headlines. You’ve heard the hype. The Reject Shop is now part of global retail leader Dollarama, and we’re preparing for a major transformation in 2026. With store conversions, a refreshed customer experience and plans to grow to 700 stores, we’re building strong teams now to lead the change.
Top Ryde is part of that journey, and we’re looking for a hands-on Store Manager to take the lead. This is your chance to step into a leadership role now and help shape the future of The Reject Shop. You’ll bring energy, purpose and a people-first mindset to your store, while driving operational excellence and building a team that’s ready to deliver great results and embrace what’s ahead.
What you’ll be doing:
· Lead from the front and create a high-energy, inclusive culture where your team feels empowered and customers feel welcomed
· Be hands-on in your approach, supporting your team on the floor and setting the standard for service and execution
· Drive store performance through strong operational execution and achieving sales targets
· Champion customer service and ensure every customer walks away with a great experience
· Develop and inspire your tam to grow into confident, capable retail leaders
· Keep it safe by ensuring your team and store operate in a safe and supportive environment
· Problem-solve day-to-day challenges with confidence and calm
What you bring:
· Proven leadership experience in a retail or customer-focused role
· A natural ability to motivate and influence — you get the best out of people
· Strong communication and organisational skills
· A passion for customer service and team development
· A solutions mindset and the drive to get things done
What we offer:
· Competitive salary plus annual bonus (up to 10% of your salary)
· Team Member discount for you and your immediate family
· Work-life balance with a rotating roster, work only 1 in 3 weekends and flexible work options
· Paid parental leave for primary and secondary caregivers
· Employee Assistance Program (EAP) offering free, confidential support for you and your family
· Instant access to your pay with Humanforce Thrive
· Be part of a supportive, inclusive and fun culture where your wellbeing matters
Ready to lead the change? Apply now and be part of the journey.
"
Requirements
- Passion for building great products
- Strong communication skills
- Ability to work in a fast-paced environment
- Relevant experience in the field
About The Reject Shop
The Reject Shop first opened its doors in 1981 when founders Ron Hall and John Shuster set up shop in the Melbourne suburb of South Yarra. Almost 40 years later, The Reject Shop is a household name with more than 380 locations nationwide, known for providing great value on everyday items. As the next chapter of our story unfolds, we will continue to focus on helping all Australians save money every day. The Reject Shop also ranges high-quality private brands and sells products from some...