Retail District Manager - Pet Supplies

"Description Who We Are: Winner of the Austin Chronicle’s “Best of Austin” for ten years running, Tomlinson’s is passionate about helping our guests find the right nutrition for their pets. Because of our dedicated, bright, and talented Team Members, we are THE local leader for healthy, natural pet nutrition. Who We’re Looking For Are you a natural leader who loves pets, people, and building high-performing teams? Do you love working in retail where every day is different, fun, and full of new opportunities? If you're energized by coaching, motivating, and helping stores reach their full potential, we’d love to meet you! We’re looking for a District Manager who can inspire teams, ensure an amazing guest experience, and help stores operate at their very best. This is a hands-on, high-visibility role overseeing 9-10 store locations, with a strong presence in stores each week. What You’ll Do: Make Stores Successful & Fun Store Financial Goals + Training Support You’ll be a visible leader—frequently in stores, working directly with teams. Motivate teams to hit sales goals and deliver top-tier guest delightSpend the majority of time in stores with managers and teamsEnsure training is consistent, timely, and effectivePartner with Store Managers to identify opportunities and create action plansCoordinate with Store Managers & Training Director on additional training needsBuild strong relationships with guests and staff while upholding Tomlinson’s culture and values Store Operations & Brand Standards Help each location shine—organized, clean, inviting, and stocked. Ensure all store locations meet Tomlinson’s brand standardsSupport merchandising initiatives and inventory transitionsParticipate in store inspections and ensure accountability for completing action itemsConfirm stores have needed equipment (cleaning supplies, freezers, IT needs, etc.)Verify compliance with promotions, markdowns, store transfers, and cycle counts Staff Development & Leadership Build Strong Teams Who Love What They Do. Build and maintain a team of dedicated, guest-focused team membersMotivate teams through recognition, coaching, and consistent communicationEnsure staff have strong guest delight skills and product knowledgeTrain teams on policies, procedures, and operational standards—and enforce them consistentlyCoach and develop Store Managers to reach peak performanceIdentify internal talent—Tomlinson’s loves to promote from withinLead with integrity, professionalism, and positivity Company Communication Be the bridge between stores and Headquarters. Communicate store needs, wins, and opportunities to the General Manager and HeadquartersEnsure store teams are up-to-date on all Headquarters communicationsAttend weekly Headquarters meetings Industry Expertise Stay curious. Stay excited. Stay pet-obsessed. Stay current on pet industry trends, products, and guest preferencesRecommend new products to the Merchandising Manager that align with the company brand and values Requirements What You Bring At least 3 years of multi-unit retail management experience, OR5+ years as a single-unit Store Manager with a proven track recordA passion for pets and customer serviceStrong leadership, coaching, and communication skillsA proactive mindset and ability to problem-solve in real timeLove for people, teamwork, and helping others growWillingness to travel daily between store locationsAbility to lift and carry up to 50 pounds on a regular basis"