Summary
Seeking a customer service representative for an eCom brand. Responsibilities include responding to customer inquiries, resolving complaints, and collaborating with other departments.
Why You're a Good Fit
- Saudi national
- Excellent communication skills
- Strong problem-solving abilities
About the Role
"Key Responsibilities
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.Assist customers with order status updates.Resolve customer complaints and provide appropriate solutions.Maintain accurate records of customer interactions and transactions.Collaborate with other departments to enhance the customer experience.Continuously improve service processes and procedures.
Qualifications
Bachelor’s degree or equivalent.Previous experience in customer service or a related field preferred but not mandatory.Excellent communication and interpersonal skills.Strong problem-solving abilities and attention to detail.Ability to work in a fast-paced environment and manage multiple tasks.
Tamheer Program Requirements
Must be a Saudi national. Must not have more than one year of work experience registered in the General Organization for Social Insurance (GOSI). Must not be currently enrolled in another Tamheer program."
Requirements
- Passion for building great products
- Strong communication skills
- Ability to work in a fast-paced environment
- Relevant experience in the field
About H. M. Al Rugaib & Sons Trading Co. - شركة حمد محمد الرقيب و أولاده التجارية
We are a home furnishing retailer founded in 1958 and head quartered in the eastern province of Saudi Arabia in the city of Al Khobar. We aspire to be one of the best retailers in the Middle East delivering value to all our stakeholders and the community at large. The purpose of this page is to create an additional channel to reach out to you and we look forward to hearing from you. Best wishes!